We aim to give a friendly and professional service to all our patients. However if you have any concerns about any aspect of our service, please let us know. Speak to whomever you feel most comfortable - your GP, or Practice Manager or our reception staff will be happy to help you.

In the majority of cases, concerns can be resolved quite easily. However, if you feel we have not dealt with the issues you have raised as you would wish, ask for a copy of our complaints procedure. This explains in detail the process of making a formal complaint.